Feit floodlight cameras provide comprehensive security capabilities, allowing customers to easily monitor their surroundings. However, meeting an offline status can cause disruptions in monitoring capabilities. In this article, we’ll look at some of the most common reasons why the Feit floodlight camera is offline and provide step-by-step instructions for restoring its connection quickly.
Let’s learn more about the situation.
When the Feit Floodlight camera shows as offline, it could be due to a poor internet connection, a change in network settings, or a power outage. The answer entails addressing all of the possibilities until the problem is identified and resolved.
Let’s now understand more about why your Feit Floodlight camera is unavailable.
Why Feit Electric Floodlight Security Camera Offline?
When our camera experiences a poor internet connection or a power outage, it goes offline.
Also, when the camera is out of WiFi range, it is unable to connect to the app and hence does not function as planned.
Here are some of the most common reasons for a Feit Floodlight Camera to go down.
Power Issue of Feit Electric Floodlight Security Camera
If your camera is not receiving enough power or has no power supply because of a faulty socket or an off-AC circuit breaker.In this instance, the camera will not even be able to turn on.
Check the power source: Make that the camera is plugged into a functional socket and that the switch is turned on.
Test the outlet: Plug something else into the outlet to make sure it works correctly.
Check the breaker box: If you recently tripped a breaker, the camera may be offline. Reset the breaker to check if the camera comes back online.
Internet Problem of Feit Electric Floodlight Security Camera
The camera will not work if the internet connection is poor.
Typically, it occurs when Wi-Fi is not within range of your camera, there is a network issue, or the router is malfunctioning. The device-app link is what brings the camera online.
Changes in Wi-Fi networks
Any changes to the network name or WiFi password may have disconnected the Feit application from the internet, making the camera appear offline. Users must manually reconnect the app to the WiFi for the camera to become operational.
Let us now move right into the solutions and solve the problem in a matter of minutes.
Wi-Fi connection:
- Rebooting your router and camera will often alleviate temporary issues.
- Check Wi-Fi signal strength: Make sure the camera is in range of a strong Wi-Fi signal. Move it closer to your router if necessary.
- Double-check your Wi-Fi password in the Feit app.
- To reset the camera, press and hold the reset button on the rear for 15 seconds. This will reset the Wi-Fi connection and return the camera to pairing mode.
App issues of Feit floodlight cameras:
Update the Feit app: Make sure you are using the most recent version of the app. Updates frequently address issues and enhance performance.
Reinstall the Feit app: Try deleting and reinstalling the Feit application.
Clear the app’s cache: This can occasionally fix app issues. For instructions on clearing the app cache, go to your device’s user manual.
How to get Heit Electric Floodlight Security Camera Back Online
It’s time to move on to the solutions that will help you get the Feit Floodlight camera online in minutes.
What is key is to follow the steps in our solution guide not only to fix the problem but also to determine what is causing it in the first place.
Configure your Internet connection
To function properly, a Feit camera requires a reliable internet connection.
However, if your camera is already linked to Wi-Fi, there could be other internet issues causing your camera to go offline.
Here are the necessary steps. Follow each of them.
- Make sure the network you use supports 2.4GHz bandwidth.
- The Feit Floodlight camera is unable to connect to a 5GHz frequent WiFi.
- If you updated your Wi-Fi password, enter it again.
- Check that your camera is within your router’s range.
- To successfully activate the camera, ensure that your Wi-Fi has at least two signal bars.
- Unplug your router from the power source and power cycle it.
- Check that all of the wires are correctly connected in and that the router displays all green lights.
- Connect the Feit Floodlight Home App to WiFi.
- The last and most critical step is to test your WiFi by connecting to another device.
Reinstall The Feit Electric App
Perhaps the Feit floodlight camera offline issue is due to an outdated app.
However, upgrading or reinstalling the program is the best approach to fix this issue.
It’s vital to note that a reinstallation clears the App Data and Cache, resulting in the loss of ALL data.
Here’s how to reinstall the Feit Floodlight Camera Home app:
- On iOS, hold the App Icon until it begins to wobble and then tap the “X” mark.
- On Android, navigate to Settings > Storage > App > Feit Home App > Delete.
- Go to the Play Store or App Store, depending on your mobile operating system.
- Search for the Feit electric camera app and install it.
- After installation, configure your camera device with the mobile app.
- Make sure you have a good internet connection throughout this process.
Reconnect the Feit Floodlight Camera to the app.
If your smartphone is already linked to the app and has a decent internet connection, but it still shows as offline, try connecting to the app using EZ mode.
This will build an immediate and automatic connection with minimal input necessary.
Here’s how to connect the camera using EZ Mode.
- Open the Feit app, then hit the + button in the top right corner or Add Device.
- Choose Security and Cameras from the side menu.
- Then select a Floodlight Camera.
- Select three dots in the top right corner and then tap EZ mode.
- Next, press the Confirm button.
- A light will blink from the camera indication.
- If the light does not blink, push the reset button for 10 seconds.
- You will hear an audible tone.
- Then type your Internet password there.
- As the camera connects, the indication light goes blue.
Contact Feit Support
If the offline issue persists, contact Feit’s customer service. They can provide additional advice, uncover more complicated difficulties, and walk you through particular troubleshooting targeted to your camera mode.
Conclusion
Troubleshooting Feit floodlight camera offline issues involves a systematic approach that includes everything from power and network checks to firmware updates and configuration changes. By following the methods provided in this tutorial, users can successfully address frequent reasons of offline status and return their Feit floodlight camera to full performance, assuring continuous and reliable surveillance. If problems persist, contacting Feit support ensures that you get personalized help for a smooth camera experience.
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